Integration
Example — Speaker Selection
16 August 2007
Integration, a
Core Value of
the EMBOK framework, reflects the critical need to coordinate, synchronize and
merge the variety and multitude of interactions, dependencies and interconnected
elements included in an event project to ensure decisions incorporate all the
factors influencing and influenced by those choices.
When you view the scope of
the functional areas of the EMBOK’s knowledge domains, as shown below, which
illustrate the full scope of the responsibilities assigned to event organizers,
it becomes clear that one item, one decision, or one element will be shaped by
and will have an impact on every other aspect of the event project.
Let’s look at one element:
selecting a speaker for a conference. This function would be under Content
Development (or Content Management) within the Design domain.
Factors regarding this one
element will interact with every other domain’s functional areas and decisions
made about this speaker must be integrated throughout the scope of functional
areas. For example, the chart below illustrates some of the questions and issues
that must be considered for this single facet of the event project.
Keep in mind that this list
is by no means exhaustive, nor does it take into account the fact that there are
typically numerous speakers selected for even a small conference, and perhaps
hundreds for a sizable convention. Also remember that when you answer any one of
these questions, that answer must then be considered in the context of every
other functional area.
ADMINISTRATION |
Financial
|
·
What is
the speaker’s fee or the honoraria to be paid? How and when will that
payment be handled?
·
If no
fee or honoraria, is there any other form of compensation for which the
variable costs need to be included in the budget?
·
Will we
be paying for the speaker’s airfare?
·
Will we
be buying the ticket or reimbursing the speaker for it?
·
Are
there contractual specifications for or limits on what fare we will pay
for (economy, business class, first class)?
·
Will we
be paying for the speaker’s hotel accommodations?
·
Are
there incidentals (meals, ground transportation, etc.) that we will or
will not reimburse?
·
Will
speaker thank you gifts need to be purchased?
|
Human
Resources |
·
Who is
responsible for or has the authority to conduct speaker selection?
·
Who
will serve as the pre-event liaison for the speakers?
·
Who
will serve as the on-site liaison for the speakers?
·
Do we
need someone to meet the speaker at the airport?
·
Do we
need an escort for the speaker to the site and / or on site?
·
Who
will give the introduction for the speaker’s session? |
Information
|
·
How
will we collect session proposals or abstracts?
·
How
will we handle correspondence with the speaker, e.g. session acceptance
/ denial, invitations, confirmations, thank you letters, etc.?
·
What
forms will we need the speaker to fill out, e.g. AV requests forms, room
set-up requests, session taping approvals, etc.? |
Procurement
|
·
What
types of speaker solicitation documents will we use, e.g. call for
papers, call for abstracts, session proposal forms, etc.?
·
What
specifications need to be included in solicitation materials, e.g.
acceptable / suggested topics, session deliverables, target audience or
content track, etc.?
·
What
equipment or services will be need to be ordered for this speaker’s
presentation, e.g. projection equipment, audience response systems,
staging, captioning services, etc.?
·
How
will we handle on-site changes and other requests? |
Stakeholders
|
·
Are
there any controversial issues surrounding this speaker that might cause
problems in connection with his/her appearance, e.g. opposition,
potential protests, political affiliations, etc.?
·
Are
there strategic economic or political alliances that may be developed or
enhanced by selecting this speaker?
·
How
will the performance of this speaker and the value of his/her appearance
be evaluated? How will this be used in communications with various
stakeholders or stakeholder groups? |
Systems
|
·
How
will the speakers selected be incorporated into database systems, e.g.
registration, badge processing, membership, etc.?
·
Will we
be using an abstract management system for online submissions, speaker
communications, PowerPoint and handout collection, etc.?
|
Time
|
·
When do
we need abstracts or session proposals submitted?
·
By when
do sessions and speakers need to be selected and confirmed?
·
How and
when will we schedule sessions and presentations, e.g. time slots,
tracks, keynotes, etc.?
·
How
long will sessions be, e.g. one hour, 90 minutes, half-day, etc.? How
long will this speaker’s presentation be?
·
How
will we handle scheduling for speakers providing numerous different or
repeat sessions? |
DESIGN |
Content
|
·
Has a
needs assessment identified this topic or this speaker as suitable or
desirable?
·
Has
this topic been identified as necessary to meet educational
requirements?
·
In what
way is this speaker qualified to deliver this content?
·
What
format will be used for this topic, e.g. keynote speech, facilitated
interactive presentation, workshop, etc.?
·
How
will we ensure speaker will deliver valuable content without blatant
commercials for his/her products or services? |
Entertainment
|
·
Will
the speaker need a specific rehearsal time or period?
·
Will
the speaker need a special room where he/she can organize or prepare for
his/her presentation?
·
Will
the speaker be expected to be part of or involved in any ancillary
activities, e.g. golf tournament, exhibits, receptions, book signings,
etc.?
·
Does
the speaker need any coaching regarding presentation skills? |
Environment
|
·
What
type of seating configuration does the speaker desire / require, e.g.
theater style, classroom, round table, etc.?
·
Does
the speaker need special equipment, décor, or supplies procured and/or
delivered?
·
Will
the presentation include audience participation, and, if so, what will
that require, e.g. steps onto stage, special aisles, etc.? |
Food & Beverage
|
·
Will
speaker be invited to or included in some / all meal functions for the
conference?
·
Does
the speaker have any dietary requirements?
·
Will
exclusive water stations / bottled water be provided for speakers?
·
Will
there be refreshments provided in a speaker ready room?
|
Production
|
·
Will
the speaker be providing a PowerPoint and/or video presentation?
·
Does
the room need special lighting for his/her presentation, e.g. darkened
room, spotlighting, etc.?
·
What
type of microphone(s) will be required, e.g. lectern, hand held,
wireless, standing, etc.?
·
Will
the speaker be using or demonstrating any special or theatrical effects,
e.g. pyrotechnics, fog effects, sound effects, etc.?
|
Program
|
·
Where
in the program agenda does this speaker appear, e.g. day, time slot,
track, etc.?
·
Are
there any scheduling conflicts that will affect attendance at this
speaker’s presentation?
·
Is this
session required for specific credits or certificates, and, if so does
this session meet educational requirements, e.g. duration, content
level, etc.?
·
Can
this session accommodate anticipated attendance, e.g. room capacity,
repetition within agenda, etc.? |
Theme
|
·
Is
there linkage between this presentation and the theme of the conference?
·
Will
conference branding need to be included on handouts and/or PowerPoint
presentations?
·
Has
speaker been advised of any cultural or corporate customs on what must
be avoided or incorporated into his/her presentation, e.g. attire,
jargon, current events, gestures, etc.? |
MARKETING |
Marketing Plan
|
·
Is this
speaker appropriate for or affiliated with the conference’s target
market?
·
Does
this speaker offer an entry into specific niche markets that could be
exploited, e.g. track categories, exhibitors, etc.?
·
Has
this speaker presented at previous conferences, and, if so, what were
the satisfaction scores from previous evaluations?
·
Should
this speaker be specifically highlighted in promotional activities? |
Materials
|
·
What
materials are needed from the speaker, e.g. handouts, PowerPoint
presentation, etc.?
·
Will
the speaker be providing additional handouts or amenities only at the
session, e.g. checklists, workbooks, samples, etc., that need to be
approved and/or promoted?
·
How
will speaker be promoted in the program book, e.g. bio, photo, session
description, etc.?
·
Will
speaker presentations and/or handouts be provided to attendees in a
handbook, CD, and/or on the web? |
Merchandise
|
·
Will
the speaker be allowed to sell own books or other products after his/her
session?
·
Will
audiotapes of the sessions be created for sale to attendees?
·
Will
the speaker be asked to provide items for conference amenities or
prizes, e.g. books, discount coupons, etc.?
·
Will
speaker be given logo-imprinted items as thank you gift or in-room
amenity? |
Promotions
|
·
How,
where, and when will speaker solicitation activities be conducted?
·
What
materials do we need the speaker to provide for promotional activities,
e.g. photo, bio, session description (including key words and/or
deliverables), etc.?
·
In what
format do we need these materials, e.g. digital photo and resolution,
word count limits on bio and session description, minimum of three
session deliverables, etc.?
·
Where
will we include these materials, e.g. advance program, web site, blast
e-mail and print advertisements, etc.?
·
Will
speaker be offered personalized promotional materials for his/her own
marketing activities or cross promotions? |
Public Relations
|
·
Will
speaker be suitable and available for interviews with the media?
·
Is
speaker able to provide articles that may be submitted to industry
publications in conjunction with the conference?
·
Are
position statements and background information prepared for any
controversial issues the speaker or his/her appearance may incite? |
Sales
|
·
Will
attendance at this speaker’s presentation require an additional charge
or ticket?
·
Will
speaker’s books and/or products be made available for sale by the
conference before, during, and/or after the conference?
·
Will
speaker allow the sale of audiotapes or videotapes of his/her
presentation, and, if so, will there be any commission on sales paid to
the speaker? |
Sponsorship
|
·
Will
this speaker’s appearance or presentation be suitable for packaging as a
sponsorship?
·
Will
this speaker’s appearance or presentation jeopardize any existing or
potential sponsorship agreements?
·
Will
the speaker be expected to make any special appearances or
accommodations in conjunction with a sponsorship, e.g. hospitality
functions, session introductions by sponsor, recognition of sponsor in
presentation, etc.? |
OPERATIONS |
Attendees
|
·
Will
attendees need to pre-register for this specific session in order to
manage capacity limitations and/or minimums?
·
How
will access to presentation be controlled, e.g. name badge, ticket,
etc.?
·
How
will CEU or other continuing education credits be tracked and reported?
·
Will
expected or expressed popularity of this speaker or topic suggest
repetition or expansion of this session or other crowd management
strategies? |
Communications
|
·
Has
speaker been provided with contact name and numbers in case of travel
problems or appearance cancellation?
·
Has
speaker provided his/her contact information for conference updates and
in case of program changes or cancellation?
·
When
and with whom should speakers check-in to ensure their timely arrival?
·
Has
speaker provided on site contact numbers, e.g. cell phone, hotel number,
etc.? |
Infrastructure
|
·
Does
speaker need ground transportation provided?
·
If not,
will speakers be provided with a designated parking area, or will
parking fees be reimbursed?
·
Will
this presentation generate any dangerous or hazardous waste, e.g.
medical waste, chemicals, fire hazards, etc.?
·
Does
this presentation or demonstration require any special utility hook-ups
or services, e.g. Internet access, water, machinery, etc.?
|
Logistics
|
·
Does
this presentation have extensive or unusual move-in / move-out
requirements, e.g. length of set-up time, special displays, expansive AV
requirements, etc.?
·
Does
this presentation or session have any special machinery or equipment
requirements, e.g. vehicles or apparatus, poster boards, waste
containers, etc.?
·
Will
speaker be charged for special room set-ups or services? |
Participants
|
·
Are
speakers given a complimentary registration package to the conference?
·
Will
there be a separate registration desk for speakers?
·
Are
speaker credentials (badges) different from other attendees, and, if so,
how?
·
What
instructions need to be provided to the speaker, in what form, and when?
·
Is the
speaker bringing a guest or assistant who needs admittance credentials? |
Site
|
·
In what
room (location) will this session be held?
·
Will
this session restrict use of the meeting room or adjacent areas, e.g.
room clearing and cleaning, noise levels, pedestrian traffic limits,
etc.?
·
Will
speaker have an exhibit booth in the trade show?
·
If a
speaker ready room or green room is to be provided, where will it be?
·
Will
this speaker be housed in the headquarters hotel?
|
Technical
|
·
What
staging will this presentation require, e.g. stage, platforms, display
tables, lectern, etc.?
·
What AV
equipment is required and will this speaker need technical assistance
before the presentation?
·
Will
technicians be required to operate any equipment during this
presentation?
·
How
will the speaker be advised regarding wireless microphone usage, e.g.
turning it off during private conversations or when in the toilet?
·
What
attendance tracking devices will be used and when, e.g. bar code
scanners, RFID readers, etc.? |
RISK |
Compliance
|
·
How
will we verify speakers are not using copyrighted materials other than
their own?
·
What
permissions do we need from the speakers to publish their copyrighted
material?
·
Does
this session include proprietary material that requires prohibition of
recording by attendees?
·
What
devices or services will be required to ensure this presentation is ADA
compliant, e.g. assisted listening devices, captioning, sign language
interpreters, etc.?
·
Does
this presentation require any special permits, e.g. pyrotechnics,
imported flowers, food preparation, etc.?
|
Decisions
|
·
How are
speakers and session topics approved, e.g. peer review, program
committee, etc.?
·
What do
we do if complaints are received regarding a speaker’s presentation or
behavior?
·
What
contingency plans do we need for speaker no-show, equipment
malfunctions, etc.?
|
Emergency
|
·
Does
this speaker have any medical conditions that we need to be prepared
for?
·
Will
the speaker be asked to take any role in emergency management, e.g. exit
location announcements, attendee sign-in manifest, etc.?
·
How
will speaker be advised of the communication protocols in case of a
crisis, e.g. calling security to report incidents, referring all media
inquiries to official spokesperson, etc.? |
Health/Safety
|
·
Will
the room capacity for this session accommodate the likely attendance?
·
If
demand exceeds capacity, how will we control access and accommodate
those turned away?
·
Will
any equipment or activities in this session block any exits?
·
Will
any potentially hazardous materials, supplies, or equipment be used in
this session, and, if so, how will these be controlled?
·
Will
any participatory activities be conducted in this session that could
cause injury or illness? |
Insurance
|
·
Is this
speaker’s participation in the conference covered in our current
insurance policies?
·
Is loss
of or damage to this speaker’s equipment covered under our current
policies?
·
Does
this presentation require any special liability coverage?
·
Does
this session require waivers of indemnity signed by participants?
|
Legal
|
·
Will we
have speakers sign a contract regarding their appearance at the
conference, and, if so, what will it need to include?
·
What
consent approvals will we need in order to record (audio and/or video)
the speaker’s session(s) and make these available for sale or download?
·
What
consent approvals (implicit or explicit) do we need in order to
photograph the speaker and/or audience for print or electronic
promotional materials and publications?
·
Are
there any disclaimers needed in conjunction with this speaker or his/her
presentation? |
Security
|
·
Will
security personnel be required to control access to this session?
·
Will
security personnel be required to guard any equipment or materials used
in this session?
·
Will
security personnel be required to protect the safety and welfare of this
speaker?
·
Will
this speaker be providing his/her own personal protection personnel,
e.g. Secret Service, bodyguards, etc.?
·
Will
this speaker’s appearance involve any special security protocols, e.g.
canine room sweep, bag check and walk-through magnetometer,
identification and/or background checks, etc.? |
|