Participant Management

Julia Rutherford Silvers, CSEP

Certified Special Events Professional

Event Management Authority

Like angels and elephants dancing on the head of a pin, our dreams and responsibilities may have no limits, but must be balanced according to the music of the moment.

Emeritus

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Participant Management

27 November 2013

The coordination and facilitation of the measures necessary to meet the procedural, practical, and hospitality requirements of those individuals having a direct and predetermined participatory role in the event project.

Major Functions	Performance Elements
Participant Assessment	Identify individuals having a direct role in the event project Specify expectations for both participant and event organization Identify and analyze participant’s needs Manage fulfillment of contractual and other practical needs
Admittance System	Determine admission control requirements Establish admission procedures and limitations Specify admittance credentials to be used Implement credentialing system
Access Control	Determine access restrictions for the participant Determine restrictions for access to the participant Establish suitable entrances, exits, and routes as necessary Coordinate necessary access control facilities and services
Protocol Requirements	Specify appropriate forms of verbal and written address Determine and implement order of precedence Incorporate appropriate symbols as required Identify and adhere to applicable ceremonial procedures
Hospitality	Identify hospitality requirements Secure and incorporate special services as needed Coordinate technical and practice or rehearsal requirements Specify and coordinate space or facilities as appropriate