International
EMBOK Model |
Event Management
International Competency Standards (EMICS) |
Initiation |
A. STRATEGIC
PLANNING
A.1. Manage
Strategic Plan for Event
A.1.01
Develop mission,
goals and objectives of event
A.1.02
Determine
feasibility of event |
Planning |
B. PROJECT
MANAGEMENT
A.1.03
Determine
requirements to carry out the event
B.3. Plan Event
Project
B.3.01
Develop project plan
B.3.02
Develop quality
standards, policies and procedures |
Implementation |
A.1.05
Monitor strategic
plan
B.4. Manage Event
Project
B.4.01
Manage critical path |
The Event |
B.4.01
Manage critical path |
Closure |
B.4.04
Evaluate/audit event |
ADMINISTRATION |
E. ADMINISTRATION
E.10. Perform
Administrative Tasks
E.10.01
Coordinate office
administration
E.10.03
Write reports |
Financial
|
A.1.04
Develop financial
summary
D. FINANCIAL
MANAGEMENT
D.7. Develop
Financial Resources
D.7.03
Manage program
funding process
D.8. Manage Budget
D.8.01
Develop budget
D.8.02
Establish pricing
J.29.02
Determine pricing
D.8.03
Establish financial
controls and procedures
D.8.04
Manage cash flow
D.8.05
Monitor budget
performance
D.8.06
Revise budget
D.9. Manage Cash
Handling
D.9.01
Establish cash
handling procedures
D.9.02
Monitor cash
handling procedures |
Human Resources
|
F. HUMAN RESOURCES
F.11. Manage Human
Resources Plan
F.11.01
Determine workforce
requirements
F.11.02
Establish workforce
policies and procedures
F.11.03
Develop training
plan
F.11.04
Monitor human
resources plan
F.12. Acquire Staff
and Volunteers
F.12.01
Develop selection
criteria
F.12.02
Recruit staff and
volunteers
F.12.03
Interview candidates
F.12.04
Select best
candidate and offer position
F.13. Train Staff
and Volunteers
F.13.01
Provide orientation
F.13.02
Provide training
F.14. Manage
Workforce Relations
F.14.01
Supervise staff and
volunteers
F.14.02
Motivate staff and
volunteers
F.14.03
Manage teams
F.14.04
Evaluate staff
F.14.05
Process terminations
and resignations
K.33.02
Demonstrate
leadership
K.33.04
Work with colleagues
K.33.05
Work in a diverse
environment |
Information
|
L. COMMUNICATION
L.34. Conduct
Business Communications
B.3.06
Develop integrated
communication plan
E.10.02
Manage information
system
B.3.07
Develop evaluation
procedures
B.4.04
Evaluate/audit event |
Procurement
|
B.3.04
Develop procurement
plan
I.22.01
Determine site
specifications
I.22.02
Source and inspect
sites
L.34.06
Establish and
conduct business relationships |
Stakeholders
|
G. STAKEHOLDER
MANAGEMENT
G.15. Manage
Stakeholder Relationships
G.15.01
Identify
stakeholders
G.15.02
Assess stakeholders
G.15.03
Classify
stakeholders
G.15.04
Manage stakeholder
activities
L.34.04
Make effective
presentations |
Systems
|
E.10.02
Manage information
system |
Time
|
B.3.01
Develop project plan
B.3.05
Establish milestones
and critical path
B.4.01
Manage critical path
K.33.06
Manage time |
DESIGN |
H. EVENT DESIGN |
Catering
|
H.18. Coordinate
Food and Beverage Services
H.18.01
Determine food and
beverage service requirements
H.18.02
Select menu(s)
H.18.03
Plan service
styles(s)
H.18.04
Select food and
beverage provider(s)
H.18.05
Manage alcohol
service |
Content
|
H.16.02
Select program
content and delivery formats |
Entertainment
|
H.17. Engage
Performers and Entertainers
H.17.01
Determine event
requirements for performers
H.17.02
Develop audition
criteria
H.17.03
Audition candidates
H.17.04
Prepare and monitor
performer contracts |
Environment
|
H.19. Design
Environment
H.19.01
Establish artistic
and functional requirements
H.19.02
Select décor and
furnishings
H.19.03
Coordinate event
signage |
Production
|
H.20. Manage
Technical Production
H.20.01
Determine
requirements for staging and technical equipment
H.20.02
Acquire staging and
technical equipment
H.20.03
Install staging and
technical equipment |
Program
|
H.16. Design Program
H.16.01
Determine program
components
H.16.02
Select program
content and delivery formats
H.16.03
Structure and
sequence program components |
Theme
|
B.3.03
Develop theme for
event |
MARKETING |
J. MARKETING |
Marketing Plan
|
J.27. Manage
Marketing Plan
J.27.01
Conduct situational
analysis
J.27.02
Define target market
segments
J.27.03
Develop branding for
event
J.27.04
Select marketing
medium(s)
J.27.05
Develop integrated
marketing strategy
J.27.06
Implement marketing
plan |
Materials
|
J.28. Manage
Marketing Materials
J.28.01
Determine marketing
materials needed for event
J.28.02
Develop content and
design parameters
J.28.03
Produce marketing
materials
J.28.04
Distribute marketing
materials |
Merchandise
|
J.29. Manage Event
Merchandise
J.29.01
Develop product(s)
design and specifications
J.29.02
Determine pricing
J.29.03
Control brand
integrity
J.29.04
Produce event
merchandise
J.29.05
Distribute event
merchandise |
Promotions
|
J.30. Promote Event
J.30.01
Develop advertising
plan
J.30.02
Develop promotional
events
J.30.03
Develop
cross-promotional activities
J.30.04
Develop contests
J.30.05
Coordinate sales
promotions |
Public Relations
|
J.31. Conduct Public
Relations Activities
J.31.01
Develop public
relations strategy
J.31.02
Develop publicity
plan
J.31.03
Develop media
relations
J.31.04
Implement publicity
plan
J.31.05
Manage crises and
controversies |
Sales
|
J.32. Manage Sales
Activities
J.32.01
Develop sales plan
and objectives
J.32.02
Conduct sales
activities
J.32.03
Determine sales
platforms |
Sponsorship
|
D.7.01
Manage sponsorship
process
D.7.02
Manage donor process |
OPERATIONS |
|
Attendees
|
H.21. Develop Plan
for Attendee/Participant Management
H.21.01
Develop admittance
credential systems
H.21.03
Coordinate
hospitality
H.21.04
Coordinate
accommodation and transportation
H.21.05
Manage protocol
requirements
G.15.05
Manage
attendee/customer service |
Communications
|
B.3.06
Develop integrated
communication plan
I.26. Manage On-Site
Communications
I.26.01
Establish
communications framework
I.26.02
Determine and
acquire required communication equipment and resources
I.26.03
Specify
communication procedures and protocols
L.34.03
Use communication
tools |
Infrastructure
|
I.25. Manage Site
Infrastructure
I.25.01
Determine
infrastructure requirements
I.25.02
Assess existing
capabilities and capacity
I.25.03
Augment
infrastructure as required |
Logistics
|
I.24.01
Create logistics
action plan for site set-up and take-down
I.24.02
Set up site
I.24.04
Take down site |
Participants
|
H.21. Develop Plan
for Attendee/Participant Management
H.21.05
Manage protocol
requirements |
Site
|
I. SITE MANAGEMENT
H.21.02
Select crowd
management techniques
I.22. Select Site
I.23. Design Site
I.23.01
Design site layout
I.24. Manage Event
Site
I.24.03
Monitor site during
event |
Technical
|
H.20. Manage
Technical Production
H.20.01
Determine
requirements for staging and technical equipment
H.20.02
Acquire staging and
technical equipment
H.20.03
Install staging and
technical equipment
H.20.04
Oversee technical
production operation |
RISK |
C. RISK MANAGEMENT
C.5. Manage Risk
Management Plan
C.5.01
Identify risks
C.5.02
Analyze risks
C.5.03
Select risk
management techniques and strategies
C.5.04
Develop contingency
plans
C.5.05
Monitor risk
management plan
C.6. Manage Risks |
Compliance
|
C.6.01
Comply with legal
and regulatory obligations
C.6.03
Comply with health
and safety requirements |
Decisions
|
K.33.08
Make decisions
K.33.09
Solve problems |
Emergency
|
C.6.02
Manage emergencies
J.31.05
Manage crises and
controversies |
Health/Safety
|
C.6.03
Comply with health
and safety requirements
H.21.02
Select crowd
management techniques |
Insurance
|
C.6.04
Acquire insurance |
Legal
|
B.4.02
Manage contracts
H.17.04
Prepare and monitor
performer contracts |
Security
|
C.6.05
Arrange security |
No Match*
* Continuous
Improvement is included in the International EMBOK Model as a core
value, and Sustainability is included in the Silvers EMBOK Curriculum
Model as a Core Value |
A.2. Develop
Sustainability Plan for Event
A.2.01
Implement
sustainability management plan
A.2.02
Demonstrate
environmental responsibility
K. PROFESSIONALISM
K.33. Exhibit
Professional Behavior
K.33.01
Project a
professional image
K.33.03
Demonstrate ethical
behavior
K.33.07
Manage stress
K.33.10
Keep up to date with
changes in the events industry
K.33.11
Facilitate
continuous improvement
K.33.12
Participate in
professional development activities |